Privacy Policy

Last updated: 1/1/26

Cascient Automations (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our services, or interact with our systems.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Business name

  • Email address

  • Phone number

Business & Usage Information

  • Website URLs

  • Lead source information

  • CRM usage data

  • Communications sent through our systems (SMS, email, automation logs)

Payment Information

  • Payment details are processed securely through third-party payment processors (such as Stripe).

  • We do not store or have access to your full payment card details.

2. How We Use Your Information

We use collected information to:

  • Provide and deliver our services

  • Set up and manage CRM and automation systems

  • Communicate with you regarding your account, onboarding, or support

  • Send transactional emails and SMS messages related to your service

  • Improve our services and internal systems

  • Comply with legal and regulatory obligations

3. SMS & Email Communications

By submitting your information or purchasing our services, you consent to receive:

  • Transactional emails

  • Onboarding communications

  • SMS messages related to service setup, notifications, and support

Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.

4. How We Share Information

We do not sell your personal information.

We may share information only with:

  • Trusted third-party service providers (CRM platforms, payment processors, messaging providers)

  • Legal authorities if required by law

All third parties are required to handle your data in accordance with applicable privacy laws.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information.
However, no system can be guaranteed to be 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal and business information only as long as necessary to:

  • Provide our services

  • Meet legal, accounting, or reporting requirements

You may request deletion of your data, subject to legal obligations.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for communications

Requests can be made by contacting us using the information below.

8. Third-Party Links

Our website or services may contain links to third-party websites or platforms.
We are not responsible for the privacy practices or content of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Cascient Automations
Email: [email protected]